Customizing Product Reviews

You can customize how your product review listings and forms display on your online store.

Display or hide the review listing or review form

You can choose whether to display or hide the product review listing and review form by default. When the review listing or review form is hidden, merchants can access it by clicking a link in the section.

Steps:

  1. From your Shopify admin, click Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Product Reviews.

  3. Click Open app.

  4. Click Settings.

  5. In the Review listing layout section, check or uncheck the box next to Show reviews on load.

  6. In the Review listing text section, check or uncheck the box next to Show review form on load.

  7. Click Save.

Customize borders, dividers, and padding

You can change the color of the borders and dividers as well as the amount of padding around the review listing.

Steps:

  1. From your Shopify admin, click Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Product Reviews.

  3. Click Open app.

  4. Click Settings.

  5. In the Review listing layout section, click the color swatch beside Border color or Divider color.

  6. Choose a color using the color picker, or paste a a hex code into the field.

  7. Click Save.

Complete the following steps to change the review listing padding:

  1. From your Shopify admin, click Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Product Reviews.

  3. Click Open app.

  4. Click Settings.

  5. In the Review listing layout section, enter the amount (in pixels) of padding that you want in the Padding field. If you want to remove the outside border entirely, then enter 0.

  6. Click Save.

Customize form text

Most of the text that Product Reviews displays on your theme is customizable. For example, you can translate Product Reviews to a specific language to match the rest of your online store.

Steps:

  1. From your Shopify admin, click Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Product Reviews.

  3. Click Open app.

  4. Click Settings.

  5. In the Review listing text or Review form text sections, enter the text that you want to display to the customer.

  6. Click Save.

Make form fields required, optional, or hidden

You can change whether the Author's name, Author's email, and Location fields display as required, optional, or hidden when a customer goes to submit a new review.

The available options are as follows:

  • Required: This field must be filled for a review to be submitted.
  • Optional: This field can be left blank or submitted with a value.
  • Hidden: This field isn't displayed.

Steps:

  1. From your Shopify admin, click Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Product Reviews.

  3. Click Open app.

  4. Click Settings.

  5. In the Review form text section, under the field that you want to modify, select the field type from the Type drop-down menu. Fields can be set as Required, Optional, or Hidden.

  6. Click Save.

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