Shopify app for Wix FAQ

The Shopify app for Wix is a beautiful and easy way to add a fully mobile-responsive ecommerce experience to your Wix website.

Caution

This app can only be used in conjunction with a Wix website.

How do I install Shopify for Wix?

All the setup and installation of the Shopify for Wix app is done through Wix. Follow these installation instructions to add the app from the Wix App Market.

What do I get when I install the Shopify app for Wix?

With the Shopify app for Wix, you can:

What is the difference between a Shopify subscription and a Wix subscription?

A Wix subscription provides you with a light version of the Shopify platform. You can add products, make basic changes to your theme, complete and fulfill orders, and accept payments for your products. Most of the actual website design should be done through Wix.

Some of the features that are available through Shopify, but not available through the Shopify app for Wix include:

Where do I add my products and change the design of my store?

You can add your products and change the design of your store through Wix. Take a look at this video to learn how.

Troubleshooting

These are some of the most common issues you might encounter:

Why am I not seeing any products?

For your products to appear on your Wix page, you must first add them to a collection. All new Shopify stores automatically come with a collection called "Frontpage". Add your products to the Frontpage collection and they'll appear on your store.

Why am I not seeing any collections?

There are two possible reasons:

  • If you haven't added products to your collections, you won't see any of your collection pages. You must add products to a collection to have the collection appear.

  • Within the Wix app, you have the option to enable or disable the side collection menu. Make sure you haven't disabled it.

I want to add an app from the Shopify App Store. Can I do that when I'm using the Shopify app for Wix?

No, you will not be able to add an app from the Shopify App Store when you're using the Shopify app for Wix. We recommend checking out the Wix App Market for extra features.

I want to add a theme from the Shopify Theme Store. Can I do that when I'm using the Shopify app for Wix?

While you are not able to add a theme from the Shopify Theme Store to your store on Wix, you are able to customize the look and feel of your store directly in the Shopify App for Wix.

Why do I get an error when I try to activate Shopify Payments?

If you see an error message when you try to activate Shopify Payments, you likely need to add a phone number to your Shopify account. Head to the Settings > General tab and add a phone number under Store Address. Click save. Now you will be able to activate Shopify Payments.

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