This article explains how to set up and disable customer accounts as well as how to send a customer an account invite.
Customer accounts are customer-facing accounts with passwords that your customers can use to see order history and status, and to pre-fill address information during checkout.
You can set up your online store in one of three different ways:
Customer accounts are disabled: Customers won't see the option to create an account or to login.
Customer accounts are optional: Customers can create an account, can login and see the option to create an account at the end of the checkout process - but creating an account is optional.
Customer accounts are required: Customers will only be able to checkout if they already have an existing account or if you have created one for them. This can be useful for a wholesale stores or members-only stores.
By default customer accounts are disabled, and customers won't see the option to create an account or to login. If you want to change this, go to Settings > Checkout.
Send customer account invite
If a customer has not already signed up for an account on their own, you can send an individual customer a customer account invite. They will receive an email prompting them to create their own password.
Select an existing customer, or add the customer if they have never made a purchase from your store.
Click the Send account invite button.
Reset customer password
If you customer forgets their account password, you can reset it for them.
Select the customer whose password you want to reset.
Press the Reset password button.
The customer will now receive an email with instructions to reset the password. The password must be a minimum of 6 characters long. Only characters from A-Z, and 0-9 are allowed.
Disable customer account
If you store requires an existing customer account and you no longer want someone to shop at your store, you can disable their customer account.
Select the customer whose account you want to disable.
If they have an active account, then click the Disable account button.