Using Shopify Payments

Reminder

Shopify Payments is only available to stores in the USA, Canada and the UK at this time.

Pay Periods

United States

There is a 3 calendar day delay between the date an order is paid and the date the money is deposited into your bank account.

Canada and United Kingdom

There is a 7 calendar day delay between the date an order is paid and the date the money is deposited into your bank account.

Payout Schedule

On the Shopify Dashboard page, scroll down to view a table of the payout schedule:

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As noted, your payout schedule is subject to change given the possibility of refunds etc.

Reminder

Banks typically take between 24-72 hours to process deposits to your bank account.

Pending Payments

Within the payout schedule you can click to view all of your pending transactions — these represent the sales that you've made that haven't been deposited into your bank account yet.

Click your Pending balance amount to see the breakdown:

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Here, you'll see a nice summary of each specific order that you haven't been paid out for just yet.

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The Net column displays the amount that each order contributes to your payout. It represents the Amount (Total sale of that order) minus (-) the Fee (processing fee of that order).

Your Payouts

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That brings you to an index of your individual payouts.

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By clicking on any date or the last payout balance, you'll be directed to an overview of that payout, including a list of orders relevant to the payout and a breakdown of the charges, refunds, and adjustments. Here's what that will look like:

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Want to review the difference between charges, refunds, and adjustments? Click here to visit our Shopify Payments Glossary.

Costs of using Shopify Payments

Shopify Payments costs will vary based on your plan. You can tap into lower rates as you upgrade your subscription with Shopify. For a full list of pricing broken down by plan please navigate over to http://shopify.com/payments or http://shopify.com/pricing.

The pricing for Shopify Payments is all inclusive! There are no monthly fees, no hidden fees, and no setup fees. There's no additional charges to accept American Express or international orders. When you're using Shopify Payments as your processor, any other subscription transaction fees are waived, putting money back in your wallet.

If you decide to change your plan at any time, your Shopify Payments card rate will be updated immediately to reflect it. When you activate Shopify Payments you will immediately stop paying the subscription transaction fees listed at http://shopify.com/pricing. Likewise, if you're using Shopify Payments and switch to another payment processor, you will begin paying the subscription transaction fees to Shopify. These fees would be over and above the fees paid to your new third party payment processor.

The total fees for each payout and pending transaction will be displayed in the All payouts table. You can navigate there from the Dashboard and scroll down to click All payouts.

Reminder

Are you a Shopify POS user? The rates are slightly different - click here to learn more

When do I pay processing fees?

Traditionally, using any other payment gateway, you would pay your accumulated transaction fees every 30 days. However, using Shopify Payments the fees are deducted at the time the transaction is processed. If a refund is issued later on, we'll refund your fee as well.

To see the fee of any individual order, click to your Orders tab. Scroll down to the order history, where you can expand the transaction details by clicking here:

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Scroll down again to see the details of the processing fee collected on that order (it's displayed in cents, not dollars):

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How does Shopify Payments handle tax reporting?

As a merchant, you are required to abide by all applicable regulations, including tax reporting. Depending on your jurisdiction, Shopify Payments may also be required to report your sales to the local tax authorities.

For example, in the U.S., all merchants who process more than $20,000 and have more than 200 transactions are required to submit a 1099-K form to the IRS. This form is generated by Shopify Payments and provided to both the merchant and the IRS on an annual basis.

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